VP of Operations

P‍aris or London

We are looking for an experienced VP of Operations to join our leadership team to support the scaling of the business.

Who are we?

We’re a fast growing team of experienced tech, insurance and data science specialists, based in Paris, London and Berlin, at the early stage of our adventure! We’re well funded too! 😉  We believe in open, transparent teams, filled with quality people aiming together at ambitious goals.

The serious business bit…

We’re bringing B2B commerce into the 21st century with smart, easy to integrate, digital trade credit solutions. To put it simply, we are modernising the way businesses buy from each other by making it easier and safer to offer credit terms to business customers.  

Almost 60% of B2B trade currently takes place on credit terms, yet current processes for offering trade credit are outdated and not fit for the digital age. We solve these issues by offering B2B merchants a powerful set of tools with our Trade Credit as a Service solution, allowing them to offer credit terms to their business customers instantly through a frictionless checkout experience. 🚀

Merchants that have already integrated with us see on average a 40% increase in revenues 💸... and we’re only just getting started.

Who are you?

We’ll let you take a moment to think more philosophically about this, but for us… We are seeking a sharp, energetic and passionate individual. This role is a unique opportunity to be a part of an exciting scale-up in the digital financial services sector and build a strong team and company alongside many other experienced business leaders.

We are looking for an experienced professional with a background at senior level in operations preferably in a fintech or e-commerce environment, who is driven to grow and make a difference.

  • 7-10+ years work experience
  • Must have experience of scaling an operations team, 
  • Strong leadership/team management skills
  • Strong  analytical and problem solving skills
  • Experience working with Operations SaaS tools such as Customer Servicing platforms, Workflow platforms, Payments and cash reconciliation tools
  • Excellent verbal and written communication skills - fluent English is a must-have, and business-proficient French or German would be a plus
  • A fast learner, entrepreneurial and enthusiastic 
  • Comfortable in a fast-paced and tech driven startup environment where change is constant
  • Organised and methodical with the ability to multi-task and take initiative
  • Must be able to work well under pressure and meet deadlines
  • Good work ethic with strong attention to detail
  • Curious, creative and on the lookout for new ideas and methods
How will you make a difference?

As VP of Operations, you lead the Ops team, and will be responsible for both the day-to-day operations of the business and the strategic roadmap for our Operations function. There are multiple components to this role.

  • Managing the Ops team day-to-day, to deliver:
    • Merchant onboarding (KYC etc)
    • Customer servicing (queries, credit limit requests etc)
    • Cash disbursements to merchants and collections from customers
    • Fraud reviews
    • Resolve merchant operational issues
    • BI/MI - both operational and commercial
  • Operations resource planning and recruitment
  • Defining/improving our operational processes 
  • Working with Product to define the roadmap for operations tech platform(s) - e.g. prioritising projects to deliver increasing scalability and automation
  • Managing operational risk (e.g. access controls, bank account access, cash reconciliation etc.)
What’s in it for you…

We’re offering the chance to really make a difference. You’ll be working side by side with the founders in a flat structure. The opportunity for personal growth in a fast-moving startup is very real. Your opinion and feedback will be heard and valued and you’ll feel a part of a very special family. 

We offer a competitive salary and benefits package, including participation in the success of the company through a share options package

How do I apply?

Click on this link to apply.